FAQ
Are the watches in your collection authentic?
Yes, the watches in our collection are guaranteed to be genuine luxury timepieces. However, it's important to note that some watches may have undergone repairs or modifications using non-original parts. Any repairs or modifications that deviate from the watch's original condition will be clearly listed in the product description for full transparency.
Are the watches new or used?
Our collection consists of second-hand luxury watches. These pre-owned timepieces have been carefully selected for their quality, craftsmanship, and unique appeal. Each watch has its own history, adding to its charm and character.
What is the condition of the watches?
The condition of each watch is clearly stated in the product description for every item listed for sale. We provide detailed information about the watch's condition, including any notable wear, repairs, or modifications. This allows you to make an informed decision based on the specific condition details provided for each watch.
Returns & Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your watch, you may return it within 30 days of receipt for a full refund or exchange, subject to our return policy. Please refer to our Returns and Exchanges page for more details.
How do I know if a watch will fit my wrist?
For each watch, we provide detailed measurements and specifications, including case diameter and strap length. We recommend measuring your wrist prior to making a purchase to ensure a proper fit. If you have any questions or need assistance, you can contact us by email or through our convenient online form.
How can I contact your customer support team?
We are here to assist you. If you have any questions or need support, you can reach our customer support team by email or by submitting a form on our website. Our representatives will be happy to answer any questions or address any concerns you may have.
Are vintage watches water-resistant?
As vintage watches are typically pre-owned and can vary in age, we cannot guarantee their water resistance unless explicitly stated in the product description. Due to the age and potential wear of vintage watches, their original water resistance may have diminished over time. It is generally recommended to avoid exposing vintage watches to water or moisture to prevent potential damage.
Do vintage watches come with a warranty?
As vintage watches are typically pre-owned and can vary in age, we cannot guarantee their water resistance unless explicitly stated in the product description. Due to the age and potential wear of vintage watches, their original water resistance may have diminished over time. It is generally recommended to avoid exposing vintage watches to water or moisture to prevent potential damage.
How accurate are vintage watches in timekeeping?
The accuracy of vintage watches can vary depending on factors such as the movement type, maintenance history, and age of the timepiece. While vintage watches can still provide reliable timekeeping, they may not achieve the same accuracy as modern quartz or high-precision mechanical watches. Regular servicing and adjustments by a qualified watchmaker can help optimize the accuracy of vintage timepieces.
Can vintage watches be serviced or repaired?
Yes, vintage watches can be serviced and repaired by experienced watchmakers specializing in vintage timepieces. It's important to work with a reputable and skilled watchmaker who has expertise in handling vintage watches to ensure proper servicing and preservation of the watch's authenticity and value.
How can I care for and maintain my vintage watch?
Proper care and maintenance are essential for preserving the condition and longevity of vintage watches. It's recommended to avoid exposure to extreme temperatures, moisture, and magnetic fields. Regular cleaning, periodic servicing, and storing the watch in a proper watch box or case when not in use can help maintain its appearance and functionality.